FREQUENTLY ASKED QUESTIONS

Browse our shop, select your size and color, and add items to your cart. When you’re ready, click checkout and follow the prompts to complete your purchase.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for a faster checkout experience.

We process orders quickly, but if you need to make changes, contact us at admin@betterskyco.com as soon as possible. Once an order has shipped, we are unable to modify or cancel it.

Standard shipping takes 5–7 business days. Express shipping (2–3 business days) is available at checkout. International orders typically arrive within 7–14 business days.

Yes — standard shipping is complimentary on all domestic orders over $100.

We ship to select international destinations. International customers may be responsible for duties and customs fees.

We do not accept returns for refunds — we offer exchanges only. Exchanges are accepted within 30 days of delivery for unworn, unwashed items in original condition with tags attached. Sale items are final sale.

Email us at admin@betterskyco.com with your order number, the item you’re exchanging, and the size or color you’d like instead. We’ll send you instructions within 1–2 business days.

Once we receive and inspect your item, we ship your replacement within 5–10 business days, subject to availability.

Our pieces are designed with a modern, slightly relaxed fit. We recommend checking the size guide on each product page for specific measurements.

We’re committed to responsible production. We use premium materials sourced from trusted suppliers and focus on creating durable products that last, reducing the need for frequent replacement.

Select items may be restocked. Sign up for our newsletter to be notified about restocks and new drops.